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IT
Diploma in Information Technology Support and Security
10-15hrs
beginner levelLooking to build a career in IT? This course equips you with hands-on skills in IT support, security, networking, and troubleshooting. Learn to protect systems, manage hardware, solve tech issues efficiently, and more. This course was reviewed and approved by qualified subject matter expert Tyler Ker, a System Analyst. So why wait? Enrol in this information technology course and gain job-ready expertise for a secure future.
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Diploma in Information Technology Support and Security
Develop IT support, cybersecurity, and troubleshooting skills for career advancement with this free online course.
Looking to build a career in IT? This course equips you with hands-on skills in IT support, security, networking, and troubleshooting. Learn to protect systems, manage hardware, solve tech issues efficiently, and more. This course was reviewed and approved by qualified subject matter expert Tyler Ker, a System Analyst. So why wait? Enrol in this information technology course and gain job-ready expertise for a secure future.
Course description
Course moduleA short ad will play before each lesson.
Module 16 Lessons
IT Support Fundamentals
This module introduces you to the core principles of IT support, infrastructure, and operating systems. You’ll explore the role of IT support, service models, and essential tools for troubleshooting and collaboration. Examine key IT infrastructure components, common IT devices, compare operating systems, and understand installation processes.
1.Learning Outcomes
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2.Foundations of IT Support
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3.Understanding IT Infrastructure
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4.Hardware Devices
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5.Basics of Operating Systems
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6.Lesson Summary
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Module 25 Lessons
Information Technology Security
Module 36 Lessons
Prevention and Response in IT Security
Module 48 Lessons
Networking in ICT
Module 51 Lessons
Interim Assessment 1 - Diploma in Information Technology Support and Security
Module 65 Lessons
Hardware and Peripherals
Module 75 Lessons
Software Management and OS Troubleshooting
Module 86 Lessons
Troubleshooting and Problem Solving
Module 95 Lessons
Remote Technology Solutions
Module 101 Lessons
Interim Assessment 2 - Diploma in Information Technology Support and Security
Module 117 Lessons
Cloud Computing and Virtualisation
Module 126 Lessons
IT Professionalism, Ethics, and Automation
Module 131 Lessons
Course assessment
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